business

Uncomplicated crisis management software.

Highly customizable and easy to use.
cloud

Easy To Use


Easily create a common operating picture, communicate goals, and collaborate on resolution using customizable forms, tasks, logs, maps, and status dashboards.

The trusted crisis management platform for over 100,000 users in 37 countries
Consistently ranked the #1 crisis management software on trusted review sites
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Schedule a demo

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Stop your phone ringing repeatedly during emergencies.
Share updates and demonstrate your progress in D4H so nobody calls looking for information.
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Unlock Your Potential

Track the status of any situation.

Highly customizable and colorful status boards enable you to visually track information for any possible scenario. Easy customization empowers you to configure rules, workflows, and forms that integrate into your existing workflows, avoiding disruptions and ensuring a smooth transition to more efficient crisis management.

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Become More Efficient

See the full picture.

D4H creates a cloud-based common operating picture for staff, field teams, executives, and stakeholders. Seamlessly merging all information, updates, and communications, D4H provides real-time insights for fast decision-making and minimal business disruptions. Built-in interactive GIS mapping offers satellite imagery, street maps, ERSI ArcGIS base layers, annotations, and image overlays.

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Get the Full Picture

Know the pre-plan.

D4H provides a centralized hub for checklists, pre-plans, playbooks, ERPs, and other essential crisis preparedness documents, ensuring that crucial information is readily available when needed most. The software empowers teams to respond to crises with confidence, armed with a comprehensive repository of valuable insights and protocols at their fingertips.

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Foster Resilience

Communicate and collaborate with ease.

Facilitate real-time messaging, file sharing, and collaborative documentation so that all stakeholders can access the information they need without unnecessary barriers. The simplicity of D4H transforms communication from a potential bottleneck to a strategic asset, enabling quick and effective decision-making during critical moments.

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Work Better Together
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Crisis Management Features

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Incident Management

Easily create a common operating picture, communicate objectives, and collaborate on a resolution using forms, tasks, logs, maps, and status boards.

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Incident Reporting

Access game-changing data to re-evaluate operations, make better decisions, and evidence the true value of your organization.

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Add-Ons

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Personnel & Training

A highly proactive system designed to allow organizations to easily manage the administration of personnel, qualifications, training, attendance, and availability.

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Implementation Services

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    1-1 Video Calls

    Your dedicated implementation specialist will join you on one-on-one video conferences to help you get started as an administrator.

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    Email Help Desk

    Our help center team is online and available in multiple time zones to respond to your emails.

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    Knowledge Base

    Our built-in support documentation will help you resolve any questions you may want to answer yourself.

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Secure Cloud Regions

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Encrypted data

100% cloud-based service with SSL everywhere, database encryption at rest, 24/7 monitoring, and a global architecture secured on Amazon Web Services.

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Data residency

You can select the residency of your data and locate it in a specific jurisdiction, including the US, EU (GDPR compliant), Australia, and Canada.

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Data ownership

You remain the owner and controller of your data at all times. This means that you control who accesses your data and what they can do with it.

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ISO/IEC 27001:2022 Certified

The world's best-known standard for information security management systems. Compliance guarantees a certified system to manage risks related to the security of data managed by D4H.

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Threat protection

Web application firewalls and real-time threat detection continually monitor and protect against malicious activity and unauthorized behavior.

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Disaster recovery

We use managed backup services with point-in-time recovery that automatically version data storage across multiple availability zones within the selected region.

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ISO 27001
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Technical Requirements

D4H is a hosted web application that runs on any modern web browser or smartphone with an Internet connection.

Frequently Asked Questions (FAQ)

Functionality

Can I manage member access levels with D4H?

Yes, you can assign various permission levels to each user. Permission levels vary from basic read-only to full access administrator.

Does D4H support Single Sign-On (SSO)?

Yes, SAML login is included with specific packages.

What languages is D4H available in?

D4H Personnel & Training, D4H Equipment Management, and D4H Incident Reporting are available in English, Canadian French, Icelandic, and Danish. D4H Incident Management is in English only, however, account customization in this product can be done in any language of your choice.

Are there any operating system requirements?

D4H works on any device with an internet connection and modern browser.

Pricing

How is D4H billed?

We operate on a Software as a Service (SaaS) model. D4H is charged on an annual subscription basis.

How much does D4H cost?

The cost of D4H is generally between USD $1,000 and $50,000 per annum. Pricing is based on each organization’s scope of use and can be confirmed on a needs assessment call with a D4H sales rep.

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Where is D4H hosted?

Our cloud-based software is hosted on Amazon Web Services data centers with residency options in the EU, the US, Asia Pacific and Canada.

Who owns my data?

The customer is the data owner. We process your data only in order to configure the application to your business needs. We cannot access your data during support requests unless granted by you.

Is D4H ISO 27001 certified?

Yes. D4H holds a ISO 27001:2022 certification. More details can be found here.

Implementation & Support

What implementation services are provided?

A once-off 25% training and implementation fee applies to all professional pricing packages. With this, we will include an implementation manager to tailor the project milestones and timelines in accordance with your own project goals including weekly 1-1 calls.

What level of support does D4H provide?

Our ticketed help desk is available across multiple time zones to answer your questions by email, phone, and video calls. The system is monitored 24/7 by our engineers.