D4H seamlessly integrates into your existing workflows, avoiding disruptions and ensuring a smooth transition to more efficient emergency management. Designed to augment, not disrupt, an intuitive, no-code interface lets you take control and build an emergency management platform that's a natural fit into your current processes and organization structure.
D4H transforms the way you handle emergencies by creating a cloud-based single source of truth for your EOC staff, field teams, and partner agencies. Seamlessly merging all information, updates, and communications, D4H provides real-time insights for fast decision-making. Built-in GIS mapping enables you to automatically populate an incident map for instant situational awareness.
Simplicity and adaptability are key in emergency management. With D4H, customization is not a challenge; it's your strategic advantage. Whether it's tweaking forms, updating tasks, or adjusting status boards, D4H empowers you to mold the system to the changing needs of any situation on-the-fly. A user-friendly interface ensures that your focus stays on the task at hand, not on grappling with complex technology.
Facilitate real-time messaging, file sharing, and collaborative documentation so that staff, partner agencies, field teams, and stakeholders can access the information they need without unnecessary barriers. The simplicity of D4H transforms communication from a potential bottleneck to a strategic asset, enabling quick and effective decision-making during critical moments.
Your dedicated implementation specialist will join you on one-on-one video conferences to help you get started as an administrator.
Our help center team is online and available in multiple time zones to respond to your emails.
Our built-in support documentation will help you resolve any questions you may want to answer yourself.
100% cloud-based service with SSL everywhere, database encryption at rest, 24/7 monitoring, and a global architecture secured on Amazon Web Services.
You can select the residency of your data and locate it in a specific jurisdiction, including the US, EU (GDPR compliant), Australia, and Canada.
You remain the owner and controller of your data at all times. This means that you control who accesses your data and what they can do with it.
The world's best-known standard for information security management systems. Compliance guarantees a certified system to manage risks related to the security of data managed by D4H.
Web application firewalls and real-time threat detection continually monitor and protect against malicious activity and unauthorized behavior.
We use managed backup services with point-in-time recovery that automatically version data storage across multiple availability zones within the selected region.
Yes, you can assign various permission levels to each user. Permission levels vary from basic read-only to full access administrator.
Yes, SAML login is included with specific packages.
D4H Personnel & Training, D4H Equipment Management, and D4H Incident Reporting are available in English, Canadian French, Icelandic, and Danish. D4H Incident Management is in English only, however, account customization in this product can be done in any language of your choice.
D4H works on any device with an internet connection and modern browser.
We operate on a Software as a Service (SaaS) model. D4H is charged on an annual subscription basis.
The cost of D4H is generally between USD $1,000 and $50,000 per annum. Pricing is based on each organization’s scope of use and can be confirmed on a needs assessment call with a D4H sales rep.
Our cloud-based software is hosted on Amazon Web Services data centers with residency options in the EU, the US, Asia Pacific and Canada.
The customer is the data owner. We process your data only in order to configure the application to your business needs. We cannot access your data during support requests unless granted by you.
Yes. D4H holds a ISO 27001:2022 certification. More details can be found here.
A once-off 25% training and implementation fee applies to all professional pricing packages. With this, we will include an implementation manager to tailor the project milestones and timelines in accordance with your own project goals including weekly 1-1 calls.
Our ticketed help desk is available across multiple time zones to answer your questions by email, phone, and video calls. The system is monitored 24/7 by our engineers.