"I love that we can create status boards on the fly. In some emergencies, we have created our own brand new status boards to track information specific to that incident. Until COVID-19, we never thought that we’d have to track PPE. That was something that we were able to easily build out in the software. Anyone can go in and update their information and that’s been huge. In the past, it was all telephone calls and faxing in information.”
“Prior to implementing D4H, we were utilizing a combination of MS Word and PDF documents to publish Incident Action Plans. Our resource status tracking system consisted of a large whiteboard with tags displaying unit identifiers.”
“As a software solution, D4H was flexible enough that we could easily implement the platform without the need for any changes in our procedures and processes”
"We were able to do damage assessments in record time. We did about 500 damage assessments in one day, which had never been done before. One of the quotes from the Fire Commissioner’s Office was that we did in three days what would normally take a month to do."
“D4H Incident Management provides an instant common operating picture throughout our county. Each jurisdiction has access and can add information for each of their towns as it happens.”
“We absolutely love D4H. All ten councils in the Canterbury region are now using D4H along with a number of councils in the North Island.”