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Response team readiness software

Designed to eliminate administrative burden.
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Easy To Use

Software designed specifically for emergency response teams to make sure that their people and their equipment are always ready to respond.

The trusted emergency response team management platform for over 100,000 users in 37 countries
Consistently ranked the #1 software for emergency response teams on trusted review sites
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Schedule a demo

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Escape spreadsheet overload.
Never miss a qualification expiry or equipment inspection again.
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Unlock Your Potential

Track all personnel training and qualifications.

Automatically determine who is missing qualifications based on the expectations for their role. Forecast expiry dates to determine when the next course is required and automatically get notified in advance.

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Never miss a qualification expiry

Keep your gear in order.

Keep a digital inventory using D4H and receive automatic alerts on your dashboard and by email if an equipment inspection is overdue, repair has been assigned, or an item has expired.

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Simplify equipment management

Manage your entire training program with a shared team calendar.

Publish shared training schedules to track exercises, meetings, tasks, and on-call status. Keep everyone on the same page and communicate to specific groups with ease.

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Keep your team informed

Never miss an opportunity to learn from your incidents.

Track incident locations and analyze trends, automatically track the cost of your incidents, training, and exercises, and visualize patterns and trends.

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Make reporting simple
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Response Team Readiness Features

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Equipment Management

Ensure all of your equipment is ready-to-respond with proactive inspections, repairs, expiry dates, and service history logs.

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Incident Reporting

Access game-changing data to re-evaluate operations, make better decisions, and evidence the true value of your organization.

Included Extras

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Add-Ons

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Incident Management

Easily create a common operating picture, communicate objectives, and collaborate on a resolution using forms, tasks, logs, maps, and status boards.

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Implementation Services

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    1-1 Video Calls

    Your dedicated implementation specialist will join you on one-on-one video conferences to help you get started as an administrator.

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    Email Help Desk

    Our help center team is online and available in multiple time zones to respond to your emails.

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    Knowledge Base

    Our built-in support documentation will help you resolve any questions you may want to answer yourself.

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Secure Cloud Regions

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Encrypted data

100% cloud-based service with SSL everywhere, database encryption at rest, 24/7 monitoring, and a global architecture secured on Amazon Web Services.

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Data residency

You can select the residency of your data and locate it in a specific jurisdiction, including the US, EU (GDPR compliant), Australia, and Canada.

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Data ownership

You remain the owner and controller of your data at all times. This means that you control who accesses your data and what they can do with it.

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ISO/IEC 27001:2022 Certified

The world's best-known standard for information security management systems. Compliance guarantees a certified system to manage risks related to the security of data managed by D4H.

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Threat protection

Web application firewalls and real-time threat detection continually monitor and protect against malicious activity and unauthorized behavior.

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Disaster recovery

We use managed backup services with point-in-time recovery that automatically version data storage across multiple availability zones within the selected region.

Certificate number 22994-ISMS-001
ISO 27001
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Technical Requirements

D4H is a hosted web application that runs on any modern web browser or smartphone with an Internet connection.

Frequently Asked Questions (FAQ)

Functionality

Can I manage member access levels with D4H?

Yes, you can assign various permission levels to each user. Permission levels vary from basic read-only to full access administrator.

Does D4H support Single Sign-On (SSO)?

Yes, SAML login is included with specific packages.

What languages is D4H available in?

D4H Personnel & Training, D4H Equipment Management, and D4H Incident Reporting are available in English, Canadian French, Icelandic, and Danish. D4H Incident Management is in English only, however, account customization in this product can be done in any language of your choice.

Are there any operating system requirements?

D4H works on any device with an internet connection and modern browser.

Pricing

How is D4H billed?

We operate on a Software as a Service (SaaS) model. D4H is charged on an annual subscription basis.

How much does D4H cost?

The cost of D4H is generally between USD $1,000 and $50,000 per annum. Pricing is based on each organization’s scope of use and can be confirmed on a needs assessment call with a D4H sales rep.

Security

Where is D4H hosted?

Our cloud-based software is hosted on Amazon Web Services data centers with residency options in the EU, the US, Asia Pacific and Canada.

Who owns my data?

The customer is the data owner. We process your data only in order to configure the application to your business needs. We cannot access your data during support requests unless granted by you.

Is D4H ISO 27001 certified?

Yes. D4H holds a ISO 27001:2022 certification. More details can be found here.

Implementation & Support

What implementation services are provided?

A once-off 25% training and implementation fee applies to all professional pricing packages. With this, we will include an implementation manager to tailor the project milestones and timelines in accordance with your own project goals including weekly 1-1 calls.

What level of support does D4H provide?

Our ticketed help desk is available across multiple time zones to answer your questions by email, phone, and video calls. The system is monitored 24/7 by our engineers.