"We were able to do damage assessments in record time. We did about 500 damage assessments in one day, which had never been done before. One of the quotes from the Fire Commissioner’s Office was that we did in three days what would normally take a month to do."
"We were very fortunate that the D4H Incident Management platform was able to capture all of our updates, logs, and movements. Because of the capability and the tools that we brought, everything centered around our mobile command post and the D4H system. It provided an immense amount of value."
“From a system point of view, D4H has built upon and enhanced our emergency response preparedness and management. It has really stepped up how we can manage and support emergencies both onshore and offshore”
"I love that we can create status boards on the fly. In some emergencies, we have created our own brand new status boards to track information specific to that incident. Until COVID-19, we never thought that we’d have to track PPE. That was something that we were able to easily build out in the software. Anyone can go in and update their information and that’s been huge. In the past, it was all telephone calls and faxing in information.”
"The real difference with D4H is that it has a very short learning curve. We were able to get up and running very quickly and other team members caught on rapidly. Other software systems have an extremely long learning curve. When you’re dealing with people where it’s their first involvement with a system such as this, it’s really important to quickly get them to the point that they are benefitting the entire operation."